1. Purpose and Scope of Application

This Privacy Policy and Legal Notice regulates the use of the mobile application TaxiPrime and the website www.taxisabadell.online, as well as the processing of personal data of its users. This document is applicable to all individuals who access, use, or interact with the digital services provided by Pol Travé Font, the domain holder and responsible for the processing.

2. Information of the Responsible Party

• Responsible: Pol Travé Font
• ID Number: 49221314A
• Tax Address: Vía Aurelia, 24, 08206, Barcelona
• Main Email: admin@taxisabadell.online
• General Contact: contacto@taxisabadell.online
• Technical Support: soporte@taxisabadell.online
• Privacy and Data Protection: privacidad@taxisabadell.online

3. Access and Usage Conditions

Access and use of the app or website imply the express and unconditional acceptance of this Legal Notice and the conditions outlined herein.

The user agrees to use the services lawfully, without causing harm to third parties or affecting the platform's operation. It is prohibited to:

• Introduce viruses or malicious software.
• Use false identities.
• Perform actions that affect the security or stability of the system.

4. Cancellations or Modifications

If the user cannot make use of the requested service, they can cancel it directly from the app or by prior contact. No penalties apply, but early cancellation is requested out of respect for the drivers' time.

5. Exclusion of Liabilities

Pol Travé Font is not responsible for:

• Technical failures or service interruptions.
• Delays caused by traffic or other circumstances beyond its control.
• Errors arising from improper use of the app or website by the user.
• Links to third-party websites or external services.

6. Links to Third Parties

The app or website may contain links to third-party services (such as maps, social networks, or external websites). Pol Travé Font is not responsible for the content, policies, or conditions of these external websites.

7. Purpose of Data Processing

The user's personal data is collected for the following purposes:

• Management of the requested transportation service.
• Communication with the user and assignment of the driver.
• Creation and management of user accounts.
• Continuous service improvement.
• Compliance with legal obligations.

8. Data Collected

Depending on the use of the app or website, the following data may be collected:

• Full name
• Email address
• Phone number
• Geographical location (during active use)
• Access data (username and password)

9. Legal Basis for Processing

The processing of personal data is based on:

• The user's consent.
• The execution of the requested service.
• Compliance with legal obligations.

10. User Accounts and Security

Registration involves creating an account with access via a personal and non-transferable password. The user is responsible for safeguarding their password. In case of misuse or unauthorized access, it must be reported to soporte@taxisabadell.online.

Passwords are stored encrypted, and technical measures are applied to protect the user's data.

11. Geolocation

The app may require access to the device's location to facilitate the pick-up by the driver. The use of this permission is optional, limited to active use of the app, and can be controlled from the device's settings.

12. Data Retention

The data will be retained for the time necessary to fulfill the purpose for which it was collected. Once the relationship ends, the data will remain blocked for the periods required by current legislation.

13. Data Transfer to Third Parties

Data will not be transferred to third parties, except in the following cases:

• By legal obligation.
• To necessary processors to provide the service (hosting, technology platforms, etc.).
• If the user gives express consent.

14. User Rights

The user may exercise the following rights:

• Access to their personal data.
• Rectification of inaccurate data.
• Erasure (right to be forgotten).
• Objection to processing.
• Restriction of processing.
• Data portability.

15. Security Measures

Technical and organizational measures have been adopted to ensure the confidentiality, integrity, and availability of personal data, and to prevent its loss, unauthorized access, or alteration.

16. Intellectual Property

All content on the website and app, including texts, images, logos, icons, software, and design, is the exclusive property of Pol Travé Font or authorized third parties and is protected by applicable law.

17. Applicable Legislation and Jurisdiction

This policy is governed by Spanish and European legislation (GDPR, LOPDGDD, LSSI-CE). For the resolution of any dispute arising from the use of the website or the app, the parties submit to the courts and tribunals of Barcelona, unless otherwise provided by law.